21.co.uk Review

To tempt new players in, 21.co.uk offers a solid sign-up offer, with a £6 in reward bonus funds. It looks to be a very middle-of-the-road offer overall, but how does it compare with other casino site offers?

Players looking to maximise potential bonus funds may feel they need to look elsewhere, as 21.co.uk’s £6 maximum is easily surpassed by the likes of LeoVegas and Monster Casino bonuses, which offer up to £100 and a whopping £1000 deposit bonuses respectively.

Overall, 21.co.uk’s sign-up isn’t spectacular but does not require as many hoops to jump through and that in itself will appeal to players. 

Looking to compare the best offers available, then check out our comprehensive casino bonus list for further information on all casino brands features at Bookies Bonuses.

Surprisingly, there is just one current ongoing promotion at 21.co.uk, which is a progressive jackpot game.

Players looking for reload bonuses, such as matched deposits or free spins, will be disappointed to find no such options available at the time of writing. This looks even more egregious considering 21.co.uk is owned by the LeoVegas Group and has better offers at the parent site.

When visiting the site before sign-up or log-in, the promo section displays a Q&A, which discusses free and paid casino bonuses that 21.co.uk has supposedly offered before, yet once signed up, the Q&A disappears when logged in. This may be an oversight, but it can come across as slightly misleading for prospective players.

• Live Casino

The live casino is where 21.co.uk arguably shines brightest, with over 140 games available to play live.

A ton of Roulette and Blackjack options are supplemented by the likes of Poker and Baccarat, while additional, under-represented games, such as Sic Bo, Bac Bo and Andar Bahar are always appreciated, especially as they are not always available at other casino sites.

For live Game Show style content, 21.co.uk has gone the extra mile for players, with over 25 options available, featuring well-known and popular products from the likes of Evolution Gaming and Pragmatic Play, including Monopoly Live, Dream Catcher and Sweet Bonanza Candyland.

As is always the case with live games, the hosts are friendly and interact with players, to create an enjoyable gaming experience.

• 21.co.uk Website

On visiting the 21.co.uk website, players are greeted with a cleanly designed home page, which is easy on the eye and straightforward to use.

The layout tends to be consistent throughout, with various game tabs on the left side, and account management options on the right, including depositing and withdrawing features. Game lists appear in the central part of the screen.

Loading new pages, or refreshing can be a little clunky, with visible pop-in, as the page populates, while I personally had a few occasions where I had to refresh as information failed to load properly, although this never occurred when loading a game or live casino.

Games are listed clearly, with each icon having play and information buttons. The information button is a very useful feature, offering full descriptions of games and how they work, however, not all games have the same level of detail and it is a little disappointing to read a full breakdown on one game, then see a single line for another.

All games work as expected, expanding to fullscreen with no notable visual or audio issues at all.

21.co.uk provides a solid alternative to larger casino sites, even though its 575+ titles pale into insignificance compared to its parent site LeoVegas, or peer in Party Casino, which both feature over 1000 slots titles alone.

A more curated games list can lead to a better experience, but 21.co.uk has not quite got that balance right. On one hand, the smaller slots list (400 games) makes it easier to find a quality, popular game, but on the other, the table games (30 games) list looks too small, so better balance is needed here, I feel.

Live casino and slots really shine at 21.co.uk, although available table games could be improved.

Live casino is arguably the star of the show, with over 140 games available, which completely outshines sites like 32Red (50 games) and Monster Casino (15 games) by comparison, which is a major plus point. The variety of those games too, is something to commend, with less popular games such as Sic Bo, Back Bo and Andar Bahar available alongside regularly featured titles.

21.co.uk is an easy casino experience to recommend, away from the bigger brands, thanks to its range of quality over quantity. However, those looking for bonuses and promos may be better served at LeoVegas or 32Red.

21.co.uk offers very few payment methods for depositing players, with Visa, Mastercard and Paypal the only available means of making a deposit. The minimum deposit for each is £10.

Withdrawals across each payment option can take 3-5 days overall, with a 48-hour verification period before release.

21.co.uk provides a good level of customer service for players, with an extensive help centre offering plenty of information, that is split into various subjects for easy navigation.

A 24/7 web chat is also available onsite, so I decided to put it through its paces, asking a few simple and more detailed questions. To their credit, the member of staff was helpful, quick to respond and provided information relevant to my inquires, so thumbs up there!

I also tried an email inquiry too, with similar success. Information was provided accordingly and other than having to wait a little longer. Overall, customer assistance seems to be very good at 21.co.uk.