General Bonus Terms and Conditions

1. Eligibility Criteria

Bonuses are available to individuals aged 18 or over who have successfully completed the account registration and verification process.
Eligibility may be restricted based on geographic location, account status, or other factors as specified in the specific bonus offer.

2. Bonus Activation

To activate a bonus, customers must follow the instructions provided in the promotional offer, which may include opting in, entering a bonus code, or making a qualifying deposit.
Only one bonus can be active at any given time unless explicitly stated otherwise.

3. Wagering Requirements

All bonuses are subject to wagering requirements, which will not exceed 20 times the bonus amount. This means customers must wager the bonus amount up to 10 times before any associated winnings can be withdrawn. (gamblingcommission.gov.uk)
Wagering requirements must be met within a specified period, typically 7 days from the date of bonus activation.

4. Oddsboost

Oddsboosts that are available on the specified event(s), market(s), bet type(s) are valid on the first bet placed only.

5. ACCAs

All ACCA insurances are provided as a single sports free bet, if and only if one leg loses, with other terms specified in the specific offers.

6. Game Contributions

Not all games contribute equally to wagering requirements. For example:

Slots: 100%
Table Games: 20%
Live Dealer Games: 10%
Bingo: 0%
Sport betting, Live and Virtuals: 0%
Any games not covered here, please contact customer service for clarification.

7. Withdrawal Restrictions

Bonus funds and any winnings derived from them cannot be withdrawn until the wagering requirements are fulfilled.
If a withdrawal is requested before meeting the wagering requirements, the bonus and any associated winnings will be forfeited.
Customer deposits, and winnings from customer deposits, remain the customer’s property and may be withdrawn at any time (unless the Operator’s legal obligations override).

8. Bonus Abuse

Engaging in bonus abuse, such as using multiple accounts, exploiting technical glitches, or engaging in any other fraudulent activities, will result in the forfeiture of bonuses and potential account suspension.
Participation in any prohibited practices is explicitly forbidden.

9. Promotional Period

Each bonus offer is valid for a specific period, as stated in the promotional materials. Bonuses not used within this period will expire and be removed from the account.
Unless stated differently, every bonus is valid for 7 days.

10. Amendments and Termination

We reserve the right to amend or terminate any bonus offer at our discretion. Any changes will be communicated to customers in advance.

11. Responsible Gambling

We are committed to promoting responsible gambling. Customers are encouraged to set personal limits and seek support if gambling becomes a concern.
Bonuses are offered as a reward and by no means to encourage gambling beyond your limits, or to increase the time and duration of play. They are a reward for your custom and loyalty, but if you feel they cause any problems with your gambling, we suggest opting out of the promotion and contacting Customer Services to explore other Safer Gambling options or possibly quitting gambling completely.

Advertising Standards Authority (ASA): All promotional materials will clearly state significant terms and conditions, avoiding misleading information and ensuring transparency. (gamblingcommission.gov.uk)

Licence Conditions and Codes of Practice (LCCP): Marketing communications will be conducted in a socially responsible manner, complying with the advertising codes issued by the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP). (gamblingcommission.gov.uk)

Betting and Gaming Council (BGC): We adhere to the BGC’s Code of Conduct, implementing measures to raise standards and promote safer gambling practices. (bettingandgamingcouncil.com)

By adhering to these terms and conditions, we aim to provide a fair, transparent, and responsible gaming environment for all our customers.