21.co.uk Review

To tempt new players in, 21.co.uk offers a solid sign-up offer, with a 100% deposit bonus of up to £50 and £6 in reward bonus funds. It looks to be a very middle-of-the-road offer overall, but how does it compare with other casino site offers?

Players looking to maximise potential bonus funds may feel they need to look elsewhere, as 21.co.uk’s £50 maximum is easily surpassed by the likes of LeoVegas and Monster Casino bonuses, which offer up to £100 and a whopping £1000 deposit bonuses respectively.

However, the lower bonus amount is countered to an extent by the wagering requirement, with 21.co.uk players needing to wager 40x before being able to withdraw their bonus funds. This is significantly better than 32Red and Monster Casino for example, who both have a 50x wagering requirement, before being able to withdraw bonus funds.

Overall, 21.co.uk’s sign-up isn’t spectacular but does not require as many hoops to jump through and that in itself will appeal to players. 

Looking to compare the best offers available, then check out our comprehensive casino bonus list for further information on all casino brands features at Bookies Bonuses.

Surprisingly, there is just one current ongoing promotion at 21.co.uk, which is a progressive jackpot game.

Players looking for reload bonuses, such as matched deposits or free spins, will be disappointed to find no such options available at the time of writing. This looks even more egregious considering 21.co.uk is owned by the LeoVegas Group and has better offers at the parent site.

When visiting the site before sign-up or log-in, the promo section displays a Q&A, which discusses free and paid casino bonuses that 21.co.uk has supposedly offered before, yet once signed up, the Q&A disappears when logged in. This may be an oversight, but it can come across as slightly misleading for prospective players.

The Gigantic Jackpot is a progressive jackpot, available to any player who plays a jackpot slot game across the range of LeoVegas Group's casino sites, including 21.co.uk.

Players opt-in to the jackpot within an eligible game and along with a minimum bet per spin of 0.10p, players are also charged an additional 0.09p per spin, which goes towards the ongoing jackpot amounts.

There are four potential jackpots available including Mini, Minor, Major and Mega wins. If a player is randomly selected for the jackpot, a wheel displaying different colours, referencing each jackpot will appear, it is then spun to see what the player will win.

The guaranteed minimum amount available for a Mega jackpot winner is £4,000,000.

21.co.uk is home to over 575 games across table, slot and live games. Although this is fewer than other casino sites, there is a sense of quality over quantity here, with credit also going to the Live Casino section, which houses over 45 available options.

• Slots

Slots dominate here at 21.co.uk, with over 400 choices, Including famous names such as Fishin Frenzy, Starburst, Rainbow Riches and DaVinci Diamonds. Jackpot chasers are well provided for, with Reel King Mega, The Goonies and Flash Volt leading the 50 options available to play too.

• Gigantic Jackpot

However, it is the Gigantic Jackpot section that gets the pulse racing, with over 200 games contributing to the Mega, Major, Minor and Mini jackpots, with the top prize, the mega jackpot, worth a guaranteed minimum of £4 million.

Players from across LeoVegas's suite of casino brands contribute to the jackpots available and can be won by non-21.co.uk players.

• Table Games

In terms of table game choices, 21.co.uk is mildly underwhelming, with just over 30 table games to play. The usual range of games is available, with Blackjack, Baccarat, Roulette and Poker variants, whilst wagering is as low as 20p on some titles.

The lack of playable options fails to go unnoticed, especially when compared to slot and live casino options elsewhere onsite. Hopefully, 21.co.uk can add a dozen or so more titles here, to flesh out a relatively weak section.

• Live Casino

The live casino is where 21.co.uk arguably shines brightest, with over 140 games available to play live.

A ton of Roulette and Blackjack options are supplemented by the likes of Poker and Baccarat, while additional, under-represented games, such as Sic Bo, Bac Bo and Andar Bahar are always appreciated, especially as they are not always available at other casino sites.

For live Game Show style content, 21.co.uk has gone the extra mile for players, with over 25 options available, featuring well-known and popular products from the likes of Evolution Gaming and Pragmatic Play, including Monopoly Live, Dream Catcher and Sweet Bonanza Candyland.

As is always the case with live games, the hosts are friendly and interact with players, to create an enjoyable gaming experience.

• 21.co.uk Website

On visiting the 21.co.uk website, players are greeted with a cleanly designed home page, which is easy on the eye and straightforward to use.

The layout tends to be consistent throughout, with various game tabs on the left side, and account management options on the right, including depositing and withdrawing features. Game lists appear in the central part of the screen.

Loading new pages, or refreshing can be a little clunky, with visible pop-in, as the page populates, while I personally had a few occasions where I had to refresh as information failed to load properly, although this never occurred when loading a game or live casino.

Games are listed clearly, with each icon having play and information buttons. The information button is a very useful feature, offering full descriptions of games and how they work, however, not all games have the same level of detail and it is a little disappointing to read a full breakdown on one game, then see a single line for another.

All games work as expected, expanding to fullscreen with no notable visual or audio issues at all.

• 21.co.uk Mobile App

The mobile app experience is excellent at 21.co.uk and is available on both iOS and Android devices.

Once logged in, players are greeted with the current Gigantic Jackpot amount, with featured games below. Scrolling further down, players can find sections for all their favourite game genres and a handful of featured titles within, along with a "view all" option too.

At the bottom of the screen, there are permanent shortcuts available to a particular section, including featured games, sports and promotions, while swiping left to right, brings up a large side menu, which has a search function.

Once a player has selected their game, they can either go straight in and play or top-up funds before entering, which is a handy feature, if funds are low.

Overall game presentation is great, with nice fullscreen displays, while the live casino games look as good as they do on the website version.

For those that do not want to use a mobile app, the website is fully compatible with mobile browsers, featuring all regularly available games and features.

21.co.uk provides a solid alternative to larger casino sites, even though its 575+ titles pale into insignificance compared to its parent site LeoVegas, or peer in Party Casino, which both feature over 1000 slots titles alone.

A more curated games list can lead to a better experience, but 21.co.uk has not quite got that balance right. On one hand, the smaller slots list (400 games) makes it easier to find a quality, popular game, but on the other, the table games (30 games) list looks too small, so better balance is needed here, I feel.

Live casino and slots really shine at 21.co.uk, although available table games could be improved.

Live casino is arguably the star of the show, with over 140 games available, which completely outshines sites like 32Red (50 games) and Monster Casino (15 games) by comparison, which is a major plus point. The variety of those games too, is something to commend, with less popular games such as Sic Bo, Back Bo and Andar Bahar available alongside regularly featured titles.

21.co.uk is an easy casino experience to recommend, away from the bigger brands, thanks to its range of quality over quantity. However, those looking for bonuses and promos may be better served at LeoVegas or 32Red.

21.co.uk offers very few payment methods for depositing players, with Visa, Mastercard and Paypal the only available means of making a deposit. The minimum deposit for each is £10.

Withdrawals across each payment option can take 3-5 days overall, with a 48-hour verification period before release.

21.co.uk provides a good level of customer service for players, with an extensive help centre offering plenty of information, that is split into various subjects for easy navigation.

A 24/7 web chat is also available onsite, so I decided to put it through its paces, asking a few simple and more detailed questions. To their credit, the member of staff was helpful, quick to respond and provided information relevant to my inquires, so thumbs up there!

I also tried an email inquiry too, with similar success. Information was provided accordingly and other than having to wait a little longer. Overall, customer assistance seems to be very good at 21.co.uk.