Britain Play Review

Introduction

This page (together with the documents referred to on it) sets out the terms and conditions that apply to your use of the Jumpman website as found at url https://www.britainplay.co.uk/ (the "Website") and the terms and conditions on which you will be entitled to play games on the Website - (the "Games"), register an account, and use the Website or any of our products (collectively, our "Services"). Please read these terms and conditions carefully before using the Website.

Once you have completed the registration process and by registering at Britain Play, you agree to be bound by these terms and conditions. You will also be agreeing to be bound by these terms and conditions by accessing, browsing or otherwise using the Website. If you do not accept these terms and conditions, you will not be able to register or play any Games on the Website or otherwise use our Services. Access to and use of the Website is subject to these terms and conditions of use.

Throughout these terms and conditions, “we”, “us”, “our”, or the "Company" refers to Jumpman Gaming Limited and/or the Website.

By registering on the Website, you are entering into a contractual relationship with Jumpman Gaming Limited, which is fully licensed under the relevant laws of the United Kingdom (for customers residing in the UK) and the State of Alderney (for non UK customers).

Britain Play is regulated by the UK Gambling Commission for customers residing in the UK, and the Alderney Gambling Control Commission for non-UK customers for the purpose of operating eGambling on the Website.

You are responsible for reporting your prizes and/or winnings or such reporting as required by your local law or tax authority, and for any applicable taxes thereon. We do not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.

All times expressed in this document are in GMT.

You may not use our Services if:

• You are under 18 years of age or under the legal age for gambling in the jurisdiction in which you reside ("Underage") and acknowledge that we reserve the right to request proof of age at any stage. Under age gambling is a criminal offence.
• You are resident in one of the jurisdictions where registration is not permitted, namely (but not limited to) Afghanistan, Albania, Algeria, Antigua, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia, Brunei, Burkina Faso, Bulgaria, Cambodia, China, Croatia, Cyprus, Czech Republic, Democratic People's Republic of Korea, Denmark, Dubai, Estonia, France, Gibraltar, Greece, Haiti, Herzegovina, Hong Kong, Hungary, India, Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan, Kosovo, Latvia, Libya, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Morocco, Myanmar, Nigeria, North Korea, Pakistan, Panama, Republic of Ireland, Romania, Russia, Russian Federation, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sudan, Syria, Taiwan, Thailand, The Bahamas, The Netherlands, Turkey, Uganda, Ukraine, United States of America, Vietnam (each, a "Non-Permitted Jurisdiction").

By registering on the website and/or playing the Games you represent and warrant and affirm that:

1. You are of sound mind and you are capable of taking responsibility for your own actions;
2. You are not Underage;
3. You are fully aware that there is a risk of losing money when gambling by means of the Games and you are fully responsible for any such loss. You agree that your use of our services is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against the Company, Brand Owner or any other company within their respective group of companies or their respective directors, officers or employees.

We reserve the right to refund to any card that has been registered in the playing account.

If you breach any of the terms and conditions, we reserve the right to withhold winnings.

You hereby confirm to Jumpman Gaming Limited that all information provided in your registration and all personal information subsequently provided to Jumpman Gaming Limited in connection with your account is complete, accurate and not misleading. You agree to inform Jumpman Gaming Limited of any changes to such information by emailing us

In the majority of cases, the RTP (return to player %) for each game is listed within the information/help pages for the particular game. For all other game RTPs please click here.

"Real Money" refers to funds held in your account which can be withdrawn and have no requirements or restrictions attached.

Privacy policy

Jumpman Gaming Limited has registered with the Data Protection Office of Guernsey in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2001.

We draw your attention to our privacy policy which describes how we deal with and protect your personal information. By accepting these terms and conditions you also acknowledge and accept the terms of our privacy policy.

The privacy policy forms part of these terms and conditions.

Your Britain Play account

When registering an account, you will create your own unique username and create a password. The username and password is used to access our website and services. It is very important that you keep this information secure and private. You are solely responsible for any deposits and/or losses that may occur on your account. Note: We take no responsibility for any third party access to your account. Please inform us immediately if you suspect that there has been any unauthorised activity on your account. We accept no liability for any loss caused or transactions made on your account when your username and password has been entered, we will assume this has been entered by you.

You are responsible for any wagers and all and any gaming transactions placed where your username and password have been entered correctly. You are responsible for the security of your username and password on your own PC or internet access location. If this username/password combination is "hacked" from your computer, due to any viruses or malware that is present on the computer that you access your account with, this is your responsibility.

In the event that you forget your username and/or password, please click on the forgotten password link and follow the instructions. You will receive an e-mail from us allowing you to reset your security details.

Once you have registered with us we may also ask you to provide further forms of identification as we deem necessary, so that we may carry out the appropriate identity checks as required by the UK Gambling Commission and the Alderney Gambling Control Commission.

We will ask you to provide us with identification documents to confirm your age, identity and current address (the details of which you will already have supplied in your registration form), proof of payment method or any other documents/evidence we deem necessary in order to satisfactorily verify your account. We also reserve the right to request certified/notarized documents in order to verify your account. By accepting these terms and conditions you consent to us confirming your age, identity and residence. We may also request documents in order to carry out a source of funds and wealth check - more information on this can be found here. We will keep a secure record of all identity checks carried out.

We reserve the right to withhold any winnings and suspend or terminate your account if any of this information cannot be proven.

Access to the Website is permitted on a temporary basis, and we reserve the right to restrict or suspend your access to the Website or close it indefinitely. In such circumstances, subject to all due diligence checks being complete, your remaining Real Money balance will be repaid to you in full.

The identification information that you provide us on registration will be passed on to authorised credit reference agencies in order to confirm your identity and card details. By providing these forms of identification to us you agree that we may process, use, record and disclose personal information which you provide in connection with your registration and that such personal data may be recorded by us or them.

To ensure the information we hold on you are always up to date, we may, from time to time, re-perform our verification checks.

We are required by our licence to inform customers about what happens to funds which we hold on account for you in the event of insolvency. More information can be found here.

Jumpman Gaming Limited holds customer funds in a client bank account which is separated from company funds. Customer Balances are not protected in the event of insolvency. This meets the UK Gambling Commission’s requirements for the segregation of customer funds at the level: Not Protected. In the event the status of customer funds protection changes, you will be required to accept such changes before any further game play is permitted.

You are limited to one account per person.

You should log out when you have finished playing to ensure there is no unauthorised access to your account.

It is your responsibility to check that all deposit and bet instructions are correct before you submit. We do not accept responsibility, nor will we be liable for any mistakes you make in this regard.

We reserve the right to void any winnings or cash-ins which are enabled by wins as a result of a technical malfunction or administrative error. A technical malfunction is considered to be a failure of any system or systems that would cause an error in the processing of a transaction such that the normal processing of that transaction is interrupted and unrecoverable. Any unexpected programming error or wrong data validation which gives different results than what is expected or required will be considered a technical malfunction for these purposes.

Inactive/Dormant Accounts: If you do not login to your account for a consecutive period of 365 days, your account will be considered an "Inactive Account". Prior to your account becoming an Inactive Account, we will notify you via the communication details registered to your account. Following your account becoming an Inactive Account, for security reasons we will suspend the real money balance remaining in the account to ensure it is safe and secure. This means you may not see your balance in your account if you attempt to log-in. We will deduct an administration fee of 5.00 GBP from the Inactive Account balance every 30 days, until such a time as the Inactive Account is no longer in credit or the Real Money balance has been restored following reactivation. Your rights to any remaining Real Money balance will remain unaffected and you can contact us at any time to have your balance restored. This may be subject to completing identity checks. If you have any questions relating to any of the above please do not hesitate to get in touch with our support team, who will be more than happy to help.

Closing your account

If you wish to close your account, you have the option to reopen it on request at any point in time. You can request an account closure by emailing us. Please note that an account 'closure' is NOT a responsible gaming tool and is NOT a self-exclusion. If you wish to block access to the website for reasons relating to responsible gambling you must use the "take a break" or "self-exclude" options, which can be applied at any time via our responsible gaming page.

Such closure shall occur 72 hours after confirmation by customer support that your request has been submitted. If you login to your account prior to your account being closed, your closure request will be cancelled. Players are required to re-confirm their intention to close their account if they login within the 72 hour period. You accept that you shall remain responsible for any activity on your account between advising us of your notification and the closure of your account by us. If your closure request is related to responsible gambling, you should apply the tools mentioned in the Responsible Gambling section of these terms.

Closing your account renders the Games unplayable but with the option of them being accessed if you contact us. A closed account can be reopened if you contact us via email. You can also request to reopen your account by receiving a link to your registered email. This can be requested by entering your login credentials on the homepage while your account is closed.

We are not liable for the non-receipt of any account closure requests. If you make a withdrawal and then close your account, we will not close your account until the withdrawal has been fully processed, and any deposits or bets made during that period will equally be valid.

Bonus Policy

• 'Free Spins’ refers to spins on regular slot games.
• Unless otherwise specified, the following terms apply to all promotional offers and promotional mechanics (examples include but not limited to: Mega Reel, Loot Chest, Bonus Wheels, Mega Wheels)
• Bonus winnings from free spins on slot games are not guaranteed because all spins are played and credited in line with the RTP for the game.
• The Welcome offer: for more information regarding Britain Play welcome offer, please click here
• Bonus wagers can only be placed on the following games: Jungle Jim, Lost Sphinx, Fluffy Favourites Fairground Jackpot, Luck of the Irish, 5 Lions, Big Bass Splash, Big Bass Boxing Bonus Round, 333 Boom Banks Power Combo, Fluffy Favourites, Fluffy Favourites Fairground Jackpot, Fluffy Favourites Fairground Jackpot, Fluffy in Space, Fluffy Too, Big Bass Bonanza 3 Reeler, Atomic Monkey, Fortune Kingfisher, Eye of Horus, Eye of Horus The Golden Tablet, Fishin Frenzy, Fishin Frenzy The Big Catch, Fishin Frenzy The Big Catch 2, Fishin' Frenzy Even Bigger Catch, Fishin' Frenzy Even Bigger Fish, King Kong Cash Even Bigger Bananas 2, Kong 3, Luck Of The Irish, Bouncy Balls 2, Bouncy Bingo Balls, Clover Rollover 2, Enchanted Prince, Fluffy Arcade Ring Toss LuckyTap, Fluffy Favourites 10, Fluffy Favourites LuckyTap, Fluffy Favourites Megaways, Fluffy Favourites Mix n Win, Fluffy Favourites Remastered, Football! LuckyTap, Irish Luck, Lost Island, Piggy Payout, Secret Garden, Shamans Dream, Stampede, Temple Of Iris, Unicorn Bliss, Whack A Fluffy, White Wizard, White Wizard Deluxe, 12 Masks of Fire Drums, 12 Pots of Gold Drums, 3 Lucky Gators, Area Link Dragon, Bass Cash Deluxe, Boomstick Bill, Fishin' Pots Of Gold, Gold Blitz, Gold Blitz Extreme, Gold Blitz Ultimate, Mask of Amun Gold Blitz Ultimate, ROME FIGHT FOR GOLD ETERNAL EMPIRE, Treasures of Kilauea 2, Zeus Gold Blitz Fortune Tower, AOTG God of Storms, Buffalo Blitz, Leprechaun's Luck Cash Collect, Blue Wizard, Red Wizard, Leprechaun's Luck: Cash Collect , Queen of the Pyramids: Mega Cash Collect, Big Circus, Oink Oink Oink, Big Bass - Hold & Spinner, Big Bass - Secrets of the Golden Lake, Big Bass Amazon Xtreme, Big Bass Bonanza 1000, Big Bass Christmas Bash, Big Bass Floats my Boat, Big Bass Mission Fishin', Big Bass Return to the Races, Big Bass Vegas Double Down Deluxe, Bigger Bass Bonanza, Bigger Bass Splash, Buffalo King Megaways, Christmas Big Bass Bonanza, Congo Cash, Gates of Olympus, Gates of Olympus 1000, Gates of Olympus Super Scatter, Lucky's Wild Pub, Madame Destiny Megaways, Sugar Rush, Sugar Rush 1000, Sweet Bonanza 1000, The Dog House Megaways, Master Joker, Tree of Riches, Eye of Horus Legacy of Gold, Fishin Frenzy Big Catch 2, Fishin Frenzy Even Bigger Fish, Kong 3 Even Bigger Bonus, Goood Heavens, Lil Demon: Mega Cash Collect, Queen of the Pyramids: Mega Cash Collect, Asgardian Stones, Big Bass Bonanza, Curse of the Werewolf Megaways, Dark King Forbidden Riches, The Dog House Megaways, Drago Jewels of Fortune, Dragon Kingdom – Eyes of Fire, Fire Strike, Fluffy Favourites Fairground, Fruit Party, Fruit Rainbow, Gates of Olympus, Golden Loot, Hot Fiesta, Irish Pot Luck, Juicy Fruits, Khonsu God of Moon, Legacy of the Tiger, Lucky Lightning, Murder Mystery, Mysterious, Panda’s Fortune 2, Rise of Giza PowerNudge, Shamans Dream 2, Spicy Slot, Sweet Bonanza, Voodoo Magic, Wild Booster, Wild Lava, Bonanza Megaways, 9 Pots of Gold, Immortal Romance, Aloha Cluster Pays, Gonzo's Quest, Jumanji, Starburst, 9 masks of fire, Sahara Riches, Chilli heat, Diamond Strike, Release the Kraken, Wolf Gold.
• You will not receive a promotion while you have a pending withdrawal (see description under the Banking Policy below) and it will not be made available once your withdrawal has been processed.
• If claiming a no deposit (card registration) free spins offer: you will receive the advertised free spins only after registration once a valid debit card has been added. To receive the free spins, you must use the 'Add a Card' pop-up upon completing registration.
• Free Spins on slots can only be played on specific games – chosen by the company. The games on which free spins can be claimed will be included within the specific marketing material for the offer.
• Amazon vouchers won from promotional offers will be emailed to the address registered on your account within 7 days. We are not liable for the non-receipt of the vouchers. You are responsible for ensuring the email address on your account is correct. Vouchers will not be resent for any reason.
• You will not automatically receive promotional offers (for example bonuses or free spins) when depositing via the ‘Quick deposit’ and 'In-Game' deposit option. If you wish to claim the promotional offer you were eligible for please contact our customer support team.
• If you chose to close the 'claim' promotion pop-up, this is your choice and the promotion will not be made available or be re-credited to your account.
• All bonus balance and pending promotional offers are removed from your account if your last login is greater than 7 days ago.
• Wins resulting from Free Spins are credited to your account as ‘Bonus’ cash. Due to maximum win amounts, you may not receive all the spins which are displayed as remaining to play.
• The following applies to all Bonus funds obtained on the site, unless otherwise stated in the specific terms and conditions for a promotion. You agree by accepting these terms and conditions to wager 10x the amount of bonus won + any remaining wagering requirement prior to cashing out. If you decide to cash-out (withdraw) before fulfilling the wagering requirement, you will forfeit all remaining bonus funds, and outstanding promotions. For example, if you win £10 bonus from free spins and your current wagering requirement is £100, this will result in a wagering requirement of £10 X 10 + £100 = £200. If there is no existing bonus in your balance or wagering requirement, the wagering requirement is calculated as £10 x 10 = £100.
• Only bonus wagers contribute towards fulfilling the wagering requirement. Real Money wagers do not contribute.
• You can withdraw your Real (deposited) money balance (subject to the Banking Policy below) but Bonus funds can never be withdrawn.
• The maximum amount (for accounts that have made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement is equal to lifetime deposits (up to £250). For example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your lifetime deposits are £50, then £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently. As another example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your lifetime deposits are £250 or more (for example lifetime deposits are equal to £500), then £250 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
• The maximum bonus conversion for accounts that have not made a deposit is £50. E.g. if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled, £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
• Winnings generated from your bonus balance will be accumulated to the bonus balance bankroll. Once the wagering requirements (10x) have been met, the remaining bonus (equal to lifetime deposits up to maximum £250) will be transferred to your Real Money (withdrawable) bankroll.
• Winnings are credited to the balance from where the wager was taken. If in a single transaction you wager 50% with real money and 50% with bonus funds, any winnings will be credited to match the proportion of the original wager. E.g. A £3 total wager (£1.50 Real Money and £1.50 Bonus balance) results in a £10 win, this means £5 will be credited to each balance.
• Real Money will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough Real Money to place the wager.
• The following games do not contribute towards fulfilling the wagering requirement: Blackjack (all variants), Roulette (all variants), any other casino style games or progressive jackpot slots.
• Bonus money wagering is not available on progressive jackpot slots, bingo, table games and live casino games.
• You can track your remaining wagering requirement on the withdrawal page of the website.
• The company reserves the right to amend the wagering requirements on bonus funds at its sole discretion. Any changes in this regard will not impact any existing wagering requirements, bonus or offers which have been offered to you, or have been already claimed.
• If you wish to permanently opt out of receiving bonuses, you can do this by contacting the customer support team.
• All promotional codes are only valid on the day the communication is sent out (up to 23:59 on that day), unless otherwise stated in the communication. This does not apply to the welcome offer, where a code is not required and there is no expiry of the offer.
• On site inbox offers and promotions are only valid for the account they are sent to, as verified by the username and our internal send records. If the same device is used to access accounts belonging to different people, the username in the message indicates which person the offer is intended for and will not be available to claim for the other accounts.
• In the unlikely event of a promotional offer malfunctioning, we will explore and offer a remedy to the issue. We must see a copy of the communication of the offer, with the date/time of when it was received clearly visible.
• We cannot be held responsible for any promotional content sent out by unassociated 3rd parties, as verified by our internal send records. The sender name/email address does not guarantee the promotional content was in fact sent directly by us; if in doubt please get in touch with our support team who will be more than happy to verify whether the promotion is genuine. We are also unable to carry out SMS and/or email opt-outs for promotional content which has not been sent by us or by our approved affiliates, even if it arrives from the same send name/email address.
• We reserve the right to disable the crediting of all bonuses and promotional offers to your account. However, any existing bonus/free spins on your account will remain valid. We may do this if we feel you are claiming bonus offers excessively/for responsible gambling reasons.
• All promotional prizes must be claimed within 7 days of the winning notification being sent to you.
• Your account must be active when claiming prizes in order for the winnings/prizes to be valid.
• The minimum deposit requirement for all promotional offers is £10 unless otherwise stated in the promotional communication.

Banking Policy

The only currency available for all deposits and withdrawals is GBP.

You may add up to 3 payment cards to your account.

All payment methods must be owned by, and in the same name of, the person registered on the Britain Play account.

You can deposit using:

• Visa Debit
• MasterCard Debit
• Maestro
• Paysafe Card
• Pay by Mobile. All deposits incur a £2.50 transaction fee.
• PayPal
• Neteller
• Skrill

The minimum amount that you may deposit in any one transaction is £10.

We are not a financial institution and thus any deposit made into your account are not due any interest payments on the deposit(s) whatsoever.

Withdrawals may be subject to a transaction fee. Any applicable fees will be stated on the Cashier page.

You have the unrestricted and legal right to withdraw your full Real Money balance in a single transaction. However certain withdrawal requests may be subject to you completing and satisfying additional due diligence, account activity checks and verification checks. If you have any questions regarding this, please contact our customer support team. Please note, as a result of these checks there may be a short delay in your withdrawal being processed.

When making a withdrawal you will be informed of the following:

• How much withdrawable money is held in your account
• How much you have left to wager before you bonus balance is converted to real money (maximum amount of lifetime deposits up to £250 for funded customers or £50 for customers who have not funded).

If any sum is incorrectly credited to your account, you must point this error out to us.

Withdrawal payments will be made (once the pending period has expired) within the normal banking cycle. The funds should take 1-5 working days to be processed to your bank account.

Identification will be required in order to process your first withdrawal with us. You can provide the below documents to us at any time after registering your account. You will be asked to supply documents when you make your withdrawal if you have not submitted them already. The documents typically required are:

1. A valid piece of ID such as a driving license or passport.
2. A recent utility bill dated within the last 3 months.
3. We may ask for any additional documents to verify your identity at our sole discretion, such as the FRONT of your registered card(s). If requested, please ensure you BLOCK/COVER UP the middle 8 digits of your long card number. We may request to verify proof of other payment methods registered to your account.
4. There may also be instances where we request notarized/certified ID documents in order to process your withdrawal(s) or to verify your age/identity.

We reserve the right to request the ID documents mentioned above to verify your account or approve any withdrawals at any time.

Your withdrawal will remain ‘pending’ on your account while any ID documents are reviewed and verified. If your submitted ID documents are rejected, any pending withdrawals will be returned to your balance within 48 hours. You will receive an email instructing you to provide updated ID documents. It is your responsibility to ensure the documents you upload to the website meet the criteria set out above and are submitted in the correct category. ID documents submitted in the wrong category will be rejected. If all applicable ID documents have been verified, any pending withdrawals will be processed within 24 hours.

Withdrawals cannot be sent to 'Pay by Mobile'.

Withdrawals can be paid to any of the cards you have registered on your account. It is your responsibility to notify us if any cards need to be removed from your Britain Play account.

Promo Games

• • Promotional offers may include a play of the ‘Mega Reel’, ‘Mega Wheel’, ‘Bonus Wheel’ or ‘Loot Chest’ (promo games). By accepting these terms and conditions, you acknowledge these are games a chance, and therefore winning a prize is not guaranteed.
  • The above promo games may be offered to you for free or you may be invited to pay a small fee – which is displayed on the game.
  • Plays of promo games, which are NOT free, are charged at varying amounts and will be deducted from your balance. The prizes won from these games will be subject to exactly the same terms as if it were played for free.